Tuesday, January 5, 2010

Surprise, Surprise! Naza Kia, you Surprise ME!

Today I receive a call from Naza Kia Customer Service, staff X. He called regarding the engine performance issue. Requested me to go SC this Saturday for check-up. I was a little ambivalent at the beginning.. not because of him, but me, myself!
Then I told X that I'll be going to Setapak for alignment, to my surprise, he said he knows about it.. wow.. news spread fast nowadays.. especially if its Kia Forte! Then I told him if I go Jalan Cheras SC, I'll end up going 2 SC. He then recommended me to do both the engine check and alignment at Setapak and added that, its not a problem since the records are computerised. I agreed, and X said he will call Setapak SC to informed them that I'm coming for the engine check!

I feel like a 1st class customer here, really!

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